Everyone likes winning awards. We at Hunts Marine are no different, which is why we are proud to announce that our Wollongong branch recently took home the New South Wales Quintrex Dealer Of The Year trophy. This is one of the top honours bestowed by the good people of Quintrex, so it's flattering to even be nominated for such a prize, let alone win one.
A win for Wollongong
In the 70 years that Hunts Marine have been trading, we've built a strong reputation for customer service, expertise in the boating field and adding a personal touch when it comes to helping others choose a new vessel. We believe that these factors, along with a host of others, are what helped the guys and girls at Wollongong take home the prize. Indeed, much of the criteria taken into account by Quintrex are what Hunts Marine has always been about. Let's take a look at how our Wollongong shop won the Quintrex gold.
"We believe that we do the right thing by our customers, providing them with a package and product that is perfect for their needs."
Perhaps most telling of all as to how well any business is regarded is what the customers think of it. After all, people are a company's bread and butter, and when feedback is overwhelmingly positive - whether online or through good, old-fashioned word-of-mouth - it certainly puts the firm in a positive light. At the bottom of our home page, you can read over 300 glowing testimonials, which is sure to have helped Wollongong's cause.
"It is great to be recognised with such an award from Quintrex, Australia's #1 boating brand, we believe that we do the right thing by our customers, providing them with a package and product that is perfect for their needs," said Blake McArthur, director of the Wollongong branch.
A case in point
To illustrate this point yet further, we recently spoke to Chris Bean (one of our repeat customers), who recalled the famous Hunts Marine service when he ordered a Quintrex 460 Renegade. From his initial interest in the boat, to the moment he took receipt of it, our team looked after his every interest, letting him know when his boat had arrived, when it would be ready and suchlike. It's this kind of service that has kept us ahead of the competition for 70 years.
"Over the years, we have built a team of staff that are not only the best at what they do, but also care for our customers."
The Quintrex award brings into consideration the knowledge and skill level of dealership staff - another of Hunts Marine's strong suits. When you've been in business since 1946 as Hunts Marine have, you tend to pick up a great wealth of both boating and customer service knowledge along the way.
"Over the years, we have built a team of staff that are not only the best at what they do, but also care for our customers, it is a credit to the them. They are the ones that have spent the time making this happen," says Blake.
It's this expertise that we can pass on to our customers, to ensure that they get the very best boating experience, so be sure to get in touch with us if you're on the lookout for a new vessel.